From signup to shipping, Pink and Main has a comprehensive question-and-answer resource to help guide you. We recently updated and expanded these handy FAQs to help answer your questions whether you’re a new customer or long-time Pink and Main fan.
Where do you find this important resource? Online, of course, at our FAQ page. Make sure to bookmark this webpage on your browser so you can quickly return to it for easy access. If you prefer, you can print the FAQs and easily pluck them from your files to review, highlight and follow at any time and when you’re offline.
You’ll also find helpful tips throughout the FAQs. For example, if you’re a returning customer experiencing login issues, follow these steps:
1. Make sure your email address is spelled correctly and is the email you used when you signed up. If you updated your email, be sure that it is the one you used for your last login. 2. Forgot your password? Simply follow the instructions here. 3. Still having issues? Contact us for assistance at info@pinkandmain.com.
We have many subscribers who enjoy subscription perks – all covered in your FAQs. What are our monthly subscriptions outlined in your FAQs? · Monthly Subscription Kit (Crafty Courtyard Box) · Foil of the Month · Stamp | Die of the Month
Q: To get the card kit of the month, do I have to be a member/subscriber?
A: Yes. The Monthly Subscription Kit (Crafty Courtyard Box), Foil of the Month and Stamp/Die of the Month are billed automatically each month. You also have the flexibility to skip a month or cancel anytime. Please note that products are available for purchase individually on our website if you choose not to continue your subscription.
And what are those monthly subscriber perks listed in your FAQs?
· Subscribers receive a monthly subscription kit that includes products valued at over $75. Kits may include stamps, dies, stencils, card stock, and embellishments.
· As long as you are a subscriber, you will receive a 10% discount on our products at pinkandmain.com and at our store in Palmetto, Florida.
· Our 10% subscriber discount is an automatic discount. As long as you are logged into your account, the website recognizes you as a subscriber and gives you the discounted price.
· Subscriber specials and freebies throughout the year!
· First access to products before other customers without a subscription.
· Subscribers have access to the Crafty Courtyard Facebook group where we share projects and inspirations using the box contents.
We’re often asked when do we release new products? Again, the answer lies in your FAQs.
We release every month on the third Friday of the month unless a holiday, unexpected event or special occasion results in a delay. One of the best ways to keep up with our new releases and the latest on Pink and Main products, specials and more is to visit our website and subscribe to our newsletter at pinkandmain.com, and follow us on social media.
Shipping and returns are also listed in your FAQs, directing you to the specific webpage covering this key topic.
Q: I have questions about shipping and returns, where do I find that information? A: Please visit our shipping and returns page on our website for more information. If you have any further questions, please email us at info@pinkandmain.com.
NOTE: U.S. orders of $75 or more get free shipping; save $7 on international orders with code INTSHIP.
Fun fact: You are actually the author of these FAQs – your questions over time are compiled and included here. This resource is ever-expanding and being refreshed with your input. Don’t hesitate to email us at info@pinkandmain.com if you have suggestions or clarifications that we can consider for future updates.
As always, thank you, Pink and Main customers. We appreciate you and encourage you to keep on creating and following your dreams!